No Show/cancellation/late policy

Please note that booking an online appointment does not confirm your appointment. Our staff will call you to obtain additional information and secure your booking before finalizing the appointment. If a no show, late cancellation (less than 24 hours notice) or late arrival (no more than 15 minutes) occurs, you will be charged a $50 fee for your reserved appointment time.

Online forms

Online forms will be sent to your email on file. All first visits MUST have all their forms done prior to their scheduled appointment to allow a full hour of consultation time. If you are unable to complete the forms online, please arrive 30 minutes before your appointment to fill them out at the clinic. If you arrive without filling out the forms, we may not be able to accommodate your scheduled appointment time and may need to be rescheduled after the forms are completed.

If you have any questions, please don’t hesitate to ask. Thank you!