All clients must leave a credit card on file to reserve appointments. Clients who fail to present for a scheduled appointment without contacting the practice to cancel the appointment 24-hours in advance will be considered a “no show.” Three “no shows” may result in termination from our practice.
When you cancel or reschedule on short notice, other clients that needed treatment cannot be seen and that time is wasted. Therefore, we ask for your consideration and that you kindly give us a 24-hour notice if you are unable to keep your appointment. A fifty dollar ($50.00) appointment fee will be charged to your account if 24-hour notice is not given. Please note that if proper notice is given the fifty-dollar ($50.00) appointment fee may be waived.
LATE POLICY: If you will be late, please give us a courtesy call. You will be given a 15 minute grace period. If you show up more than 15 minutes late then we will assess our schedule and fit you in only if that does not interfere with other clients scheduled time. If our schedule cannot accommodate you, then you will be rescheduled at our first available opening.